4 AC C E L E R ATE R E M O TE S U P P O R T 2015 SOLARWINDS WORLDWIDE, LLC. o Print the current view of a remote computer from the DameWare console on your local desktop. o Lock end-users keyboard and mouse from the DameWare console. o Perform secure file transfer with remote computer. o Take screenshot of remote computer during remote session. o Chat messenger to communicate with remote user. #2 Remote Session Tools and Utilities Enhance the quality of support during remote sessions with built-in tools and handy utilities. 3 W I N D O W S, L I N U X, AN D M AC O S 2015 SOLARWINDS WORLDWIDE, LLC. o Control remote computers through Intel KVM. o Remotely install or reinstall operating systems. o Wake sleeping or hibernating computers. Watch video Supports Intel vPro with AMT, Wake-on-LAN, and Kernel-based Virtual Machine (KVM) technologies. o Use the built-in VNC Viewer for remote access to Mac and Linux computers. o Use built-in DameWare Mini Remote Control Viewer for remote access to Windows computers. #1 Multi-Platform Remote Control Remotely control Windows, Linux, and Mac OS X computers from a single console.

Powerful Affordable Easy to Use E nterprise -Ready 2 R E M O TE D E S K TO P S O F TWAR E F O R FAS TE R S U P P O R T 2015 SOLARWINDS WORLDWIDE, LLC. Delight customers with instant remote assistance and increase overall customer satisfaction. Save travel time and costs by eliminating the need to physically visit remote locations for support. Improve efficiency and productivity of desktop support. Reduce mean time to resolution of help desk tickets. Benefits of using remote control software: Quick and easy screen sharing and remote desktop access. DameWare Mini Remote Control DameWare Mini Remote Control allows IT pros, help desk staff, and support technicians to easily establish remote connections with computers for instant remote administration. Top 5 Benefits of Using DameWare Mini Remote Control 2015 SOLARWINDS WORLDWIDE, LLC.

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